December 16, 2021
PO Box 294
Newton, IA 50208
Dear Mr. Merritt:
This is to acknowledge our office received your letter on December 15, 2021. An
Assistant Ombudsman will review your communication and determine what role, if any,
our office has in answering your questions or investigating your concerns. We will
contact you if we need further information. You will be informed of our decision and
any action taken by our office when our review is complete. You may contact our office
at any time if you have additional information for our consideration or questions
regarding the status ·of om review.
If you plan to seek-a remedy through the courts, we strongly encourage you to exhaust all
available grievance or appeal processes regardless of whether we decide to investigate
your complaint. You may also want to seek the advice of an attorney.
Please notify us of any changes in your address or telephone number. I am enclosing a
brochure which explains the functions of the Ombudsman for your future reference.
Ack. case # 2106393
AcknowledgeLetter· (Rev. 8/30/21)